l am writing this recommendation testimonial letter on behalf of Delaware Micro Computer and Alex Farling. As the director for the CONTACT Delaware Rape Crisis Program, Kent & Sussex Counties, I have been given the opportunity to work with Delaware Micro Computer during my service as the director. During this time, Alex and Delaware Micro Computer have successfully brought our organization up to speed in the fast paced world of computers and technology.

Prior to Delaware Micro Computer, our computer repair person was in our facility every week, mostly without success. Our computer repair/labor costs were continually increasing. After Delaware Micro Computer came on board and determined our needs, we promptly experienced a considerable reduction in computer repair/labor costs This savings allowed us to purchase up-to-date computers and equipment.

Alex promptly installed these new computers in our facility including a server. The only time we see Alex is when we do something strange to our computers (operator error) or any changes are made to our upstate server and those changes are not communicated to the downstate facility. Not only are we exploring the option of expanding Delaware Micro-Computer’s services to our upstate facility, I currently utilize their services for my personal computer needs.

Alex has a strong work ethic and is committed to providing exceptional service. Not only does he promptly and accurately respond to all of our calls for help, he also takes the time to teach us what we need to know. Alex has truly been a great asset to our organization.

I feel confident that Alex and Delaware Micro Computer’s commitment, dedication, and creativity will benefit your organization and I welcome the opportunity to share my experiences with you. Please feel free to contact me at (302) 422-1154 with any questions you may have.

Tina M. Buckingham Rape Crisis Director, Kent & Sussex Counties

I would like to take this time to thank you for your assistance in getting our computer system operational.  The hardware and software that you recommended has worked very well for us.  Your system has enabled us to do a lot of work in the station that we previously had to do at home.  You came in and designed a great system for us based on the needs that we presented to you.

Your service has also been exceptional.  Anytime that I have called you with a problem, you have immediately put someone on it.  I look forward to doing business with you in the future and I would recommend you to anyone.

William Dempsey Computer Committee Chairman

It has been a pleasure working with Delaware Micro this school year.  Alex Farling and his team are knowledgeable, professional, personable, completely accessible, and easy to work with.  We could not have made it through the year without them.  

My school purchased new computers and iPads this year, rewired our cabling, upgraded the wifi, and changed our school email. Delaware Micro helped us every step of the way.  They worked within our budget and around our school schedule to get all the work done.  

The Delaware micro team also provides us with support and service both remotely and on-site.  The ticket system at the help desk is user friendly, quick, and easy.  The response time for trouble shooting problems is top notch.  The faculty and staff are highly satisfied with all their experiences with Delaware Micro.  I have received positive feedback on many occasions and have never had a complaint.  

We honestly don’t know how we were able to function without Delaware Micro now that we have them.  There is a peace of mind knowing they are monitoring and updating our technology and are there to help when problems arise.  

I recommend Delaware Micro without hesitation.  They are a wonderful company and have become an important part of our school.

Dr. Serena Brasco Principal

People’s Place has dealt with Delaware Micro Computer since 2001during which time they have provided us with excellent service in the areas of repairs, upgrades, trouble shooting, technical support, purchasing, website engineering, and general consultations. They are readily available and their response time is great. Delaware Micro Computer has played a vital role in keeping our business running smooth.

I can confidently recommend Delaware Micro Computer as a solid and reliable supplier, and experts in their field.

Mamie Charest Executive Assistant

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